SHIPPING + RETURNS

 

NZ

All New Zealand orders are delivered free of charge.

Orders over $500 must be signed for so please ensure you provide a daytime delivery address when ordering

 

REST OF THE WORLD

We offer FREE WORLDWIDE DELIVERY on all orders over $500.

  • International Orders: Delivery takes 3-7 business days but can take longer depending on customs in your country.

  • International orders may be subject to customs duty or fees, as the buyer, you will be responsible for. Please check with your country’s customs office to determine what additional cost will be added prior to purchase.

  • Inspection of goods is required upon receipt.

  • It is your responsibility to arrange re-delivery or pick up from the delivery company if the parcel cannot be left at the address provided.

  • Orders under $500 are shipped at a flat fee of $35 NZD Worldwide, Australia $25

RETURNS

Made to Order gowns are made specifically for you, so unfortunately we cannot offer a refund unless previously agreed.

In stock items (ready to ship) may be returned for exchange or refund within 7 days from date of purchase.